AKTICON

Privacy Policy

Last updated: June 19, 2025

1. Introduction

This Privacy Policy explains how AKTICON ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website or use our services.

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and other contact details you provide when filling out forms on our website.
  • Usage Data: Information about how you use our website and services, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer
  • SalesCoach Waitlist: To manage the SalesCoach product waitlist and send product launch updates to users who have explicitly consented to join the waitlist

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent (Article 6(1)(a) GDPR): For SalesCoach waitlist communications and marketing materials
  • Legitimate Interest (Article 6(1)(f) GDPR): For website analytics and service improvement
  • Contract Performance (Article 6(1)(b) GDPR): To provide our consulting services

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party service providers to perform services on our behalf.
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data for different periods depending on the purpose:

  • SalesCoach Waitlist Data: Until product launch or until you withdraw consent, whichever comes first
  • Contact Form Data: For up to 2 years for business development purposes
  • Website Analytics: For up to 26 months as per Google Analytics retention settings
  • Client Data: For the duration of our business relationship plus 7 years for legal compliance

7. Your Data Protection Rights

You have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to receive a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we relied on your consent to process your personal information (particularly relevant for SalesCoach waitlist participants)

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: hello@akticon.com
  • By phone: +49 175 344 5622
  • By mail: Paul-Keller-Ring 5, 96052 Bamberg, Germany

Note: For SalesCoach waitlist inquiries or to withdraw consent, please email hello@akticon.com with "SalesCoach Waitlist" in the subject line.